Returns & Exchanges
We want you to love your new lighting; if you are not completely satisfied, you can return your lamps within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original packaging and in like-new condition to qualify.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack with Care
Carefully repackage your lamp in its original box with all protective foam and hardware to prevent damage during transit.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned lighting, we will process your refund to your original payment method within 5-7 business days.
